Please read the following information carefully before continuing with this visit. By proceeding, you acknowledge that you understand and agree to the terms below.

This visit is being conducted through telemedicine and will be used to evaluate and treat a skin rash or dermatitis. Because this is a remote encounter, your healthcare provider will rely on the medical history you provide and the quality of the images you upload. High-quality photos are essential for us to make the safest and most accurate assessment possible.

This encounter is intended to diagnose and manage non-emergent skin rashes that may include eczema, contact dermatitis, seborrheic dermatitis, mild fungal infections, or other mild inflammatory skin conditions. Treatment may include prescription medications, non-prescription recommendations, and instructions on skin care, triggers, and follow-up.

Remote evaluation has inherent limitations, and certain conditions cannot be diagnosed or safely managed without an in-person physical exam. Some rashes may require close inspection, palpation, dermoscopy, or additional diagnostic testing (such as a skin scraping, culture, or biopsy) that cannot be performed through telemedicine. If your provider determines that your symptoms, photos, or medical history suggest a more serious condition, you may be advised to seek in-person care.

Telemedicine is not appropriate for severe or rapidly worsening rashes, rashes with systemic illness, life-threatening allergic reactions, or severe drug reactions. Examples include (but are not limited to):
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• Rapidly spreading rash with fever or chills
• Face, lip, or tongue swelling
• Difficulty breathing or swallowing
• Blistering over large areas of the body
• Peeling skin or painful raw areas
• Rash involving the eyes, mouth, or genitals with severe symptoms
• Suspected Stevens–Johnson syndrome, toxic epidermal necrolysis, or vasculitis

If you are experiencing any of these symptoms, you should stop this visit and seek emergency medical attention immediately.
Based on your symptoms and photos, your provider may prescribe treatments such as:
 

• Topical corticosteroids (various potencies depending on the body location)
• Topical antifungal medications
• Medicated shampoos
• Non-steroidal anti-inflammatory skin medications
• Oral allergy medications

Steroid creams can cause side effects such as skin thinning, discoloration, visible blood vessels, and increased susceptibility to infection especially when used on the face, neck, groin, or for prolonged periods. If a topical steroid is prescribed, it is important to follow the exact instructions provided.

Your responsibilities:

You agree to:
 

• Provide truthful and complete medical information.
• Upload clear, high-quality photos of the affected areas.
• Use all medications exactly as prescribed.
• Seek in-person care if your condition worsens or does not improve.
• Seek urgent care or emergency care if you develop severe symptoms.

As with any medical encounter, there are risks, including the possibility of misdiagnosis or delayed diagnosis due to the limitations of telemedicine and image quality. There may also be side effects or allergic reactions to medications. If you experience worsening symptoms or unexpected reactions, you agree to stop the medication and contact a healthcare provider immediately.

Most rashes should show early improvement within 1–2 weeks. If your rash is not improving, is spreading, or new symptoms develop, you may need in-person evaluation. You acknowledge that this telemedicine visit does not replace the need for in-person follow-up when medically necessary.

By continuing, you confirm that you understand the purpose, risks, benefits, and limitations of this telemedicine visit, and you consent to being evaluated and treated remotely. You understand that your provider may advise in-person care if your condition cannot be safely managed through telemedicine.